Domino’s for Good > Our People - Franchisee Engagement
FRANCHISEE ENGAGEMENT
Domino's annual Franchise Partner Pulse Survey is a crucial tool for gathering open and honest feedback from our franchise partners. This feedback is vital in inspiring and challenging Domino's on our journey to becoming the dominant sustainable delivery QSR in every market by 2030. DPE believes that franchise partner feedback is critical to the Company's success, and urges all Franchise Partners to share their honest opinions. The survey is anonymous, and Domino's is committed to listening to and responding to all feedback as part of our ongoing commitment to becoming stronger together. This annual survey is conducted in all 12 DPE markets across the globe.
DPE fosters a robust partnership with its Franchise Partners through a variety of collaborative initiatives designed to ensure mutual success and continuous improvement. For example, annual surveys are conducted to gather valuable feedback from franchise partners, helping to identify areas for enhancement and celebrate successes. These surveys are anonymous, and DPE reiterates how as a Company, it is committed to listening to, and responding to, franchise partners feedback as part of the Company’s ongoing commitment to becoming stronger together.
Furthermore, Franchise Advisory Councils (FAC) provide a structured forum where franchise partners – elected locally in their own market/region – meet regularly with DPE to voice their thoughts and contribute to overall strategic decision-making processes.
In addition, regular Committee meetings across key areas including Marketing, Product Innovation and Operations are held with franchise partners to offer a platform for transparent communication and alignment on key business objectives.
Lastly, each market holds an annual Rally event to not only motivate and inspire their people, but also strengthen the sense of community and shared purpose among all franchise partners and DPE. Through these concerted efforts, DPE ensures that its franchise partners are actively engaged and integral to the company's growth and innovation.